Emergencies at Connecticut Pain Solutions
At Connecticut Pain Solutions, your health and safety are our top priority. Whether you’re experiencing a sudden increase in pain, a reaction to a recent procedure, or a new or worsening neurological symptom, we want you to know exactly what to do and how to reach us. Dr. Turok and our team are committed to responding to urgent situations as promptly as possible.
Request an AppointmentWhat to Do in an Urgent or Emergency Situation
If you are experiencing a medical emergency — including chest pain, difficulty breathing, signs of a stroke, or any life-threatening condition — please call 911 immediately or go to your nearest emergency room. Do not wait to contact our office first.
For urgent but non-life-threatening concerns related to your pain management or neurological care:
- During Office Hours: Call our Wallingford office at (203) 626-9080 or our Ridgefield office at (203) 724-9290. Your situation will be assessed immediately, and you will be seen as soon as possible.
- After Office Hours: Call either our Wallingford or Ridgefield location and follow the instructions provided. Your call will be returned as soon as possible by our on-call team.
When to Contact Connecticut Pain Solutions Urgently
There are several situations in which you should contact our office right away — even if you are unsure whether it constitutes an emergency. These include:
- Sudden, severe, or rapidly worsening pain that is significantly different from your usual symptoms
- New or unexplained numbness, tingling, or weakness in the arms, legs, or face
- Signs of infection at an injection or treatment site, including unusual redness, swelling, warmth, or discharge
- Unexpected reactions following a procedure such as joint injections, radiofrequency ablation, or PRP therapy
- Dizziness, loss of balance, or sudden changes in vision, speech, or coordination
- Fever or other signs of systemic illness following a recent procedure
Our Two Locations
We serve patients across Connecticut from two convenient offices:
- Wallingford Office: 67 Masonic Avenue, Suite 2400, Wallingford, CT 06492 — (203) 626-9080
- Ridgefield Office: 66 Grove Street, Suite 102, Ridgefield, CT 06877 — (203) 724-9290
Both offices are staffed Monday through Friday, 8:00 AM to 5:00 PM. For after-hours urgent matters, please call your primary office location and follow the recorded instructions to reach the on-call provider.
Preparing for Your Appointment After an Urgent Situation
If you’ve experienced a flare-up, unexpected reaction, or new symptom and need to come in, please be prepared to describe:
- The nature and severity of your symptoms, including when they started
- Any recent procedures or treatments you received at our office
- Any medications you have taken in response to the symptoms
- Prior imaging or diagnostic results that may be relevant
The more information you can share, the faster Dr. Turok and our care team can evaluate your situation and determine the appropriate course of action. We treat conditions ranging from back pain and neck pain to complex neurological disorders — and we are committed to being there for our patients when they need us most.
Frequently Asked Questions About Emergencies at Connecticut Pain Solutions
What should I do if I have a life-threatening emergency?
Call 911 or go to your nearest emergency room immediately. Do not wait to contact our office. Life-threatening situations including chest pain, stroke symptoms, difficulty breathing, or loss of consciousness require emergency services.
How do I reach Connecticut Pain Solutions after hours for an urgent concern?
Call your primary office location — Wallingford at (203) 626-9080 or Ridgefield at (203) 724-9290 — and follow the instructions on the recorded message. Our on-call team will return your call as soon as possible.
What if I think I’m having a reaction to a recent procedure?
Contact our office immediately during business hours, or call our after-hours line if outside regular office hours. Describe your symptoms clearly, including when they started and what treatment you received. If symptoms are severe — such as difficulty breathing, widespread swelling, or high fever — call 911 or go to the ER.
Can I walk in to the office for an urgent issue?
We strongly recommend calling ahead so our team can prepare for your arrival and ensure you are seen as quickly as possible. During office hours, call (203) 626-9080 - Wallingford Office or (203) 724-9290 - Ridgefield Office to let us know you are coming and describe your symptoms.
What types of urgent issues does Connecticut Pain Solutions handle?
We handle urgent pain management and neurological concerns, including sudden pain flares, post-procedure complications, new neurological symptoms, and medication-related questions. We do not provide trauma or emergency room services — for life-threatening emergencies, always call 911.
Are both the Wallingford and Ridgefield offices open the same hours?
Yes. Both offices are open Monday through Friday from 8:00 AM to 5:00 PM. After-hours urgent matters should be directed to either location’s phone line, where you will find instructions for reaching the on-call provider.
What information should I have ready when I call for an urgent issue?
Have your name, date of birth, the nature of your symptoms, when they started, and any recent treatments or medications on hand when you call. This helps our team triage your situation quickly and efficiently.